Using Announce

As a Direct Health subscriber, you have access to the Announce feature. With Announce, you can send a mass message to all your patients. By using Announce, you can let patients know about plans to be out of the office, new hours or locations, other offerings, and more.

Some examples by specialty include:

Dermatology

“Looking for a medication refill or to discuss a current prescription? We are available via telemedicine! Use the Direct Health App to begin a virtual visit.”

“Have you scheduled your annual exam yet? Remember that early detection of skin cancer is the key to the most minimal and cost-effective treatment with the highest chance of a cure. Make your appointment soon!”

“Our September specials are calling your name! Take a look at our cosmetic specials and text or call to make your appointment.”

“Thanks for coming in for your annual exam! If you have any questions and would like to discuss any biopsy results, we are available for consults through the Direct Health App!”

 

Veterinary

Ideas for veterinarians to use announce:

“We have recently seen an uptick of puppies with Parvo in the area.  It is important to have your puppies vaccinated for this highly contagious virus. Text or call to schedule your vaccination today”

“Exciting news! We’d like to welcome Dr. Aaron Smiley to Devonshire Animal Clinic. In addition to adding more daily appointment times, Dr. Smiley specializes in arthritis patients. Beginning next week, he’ll be available to evaluate any concerns with arthritis virtually or in the clinic.”

“Doggy dental issues? We now offer virtual dental screenings! For $5 our doctor can evaluate your pet’s oral health via telemedicine and recommend next steps for a healthy mouth! 

“Our procedures have changed due to COVID-19. When you get to the clinic, please respond to this message or call xxx-xxx-xxxx to alert us you are here. We will then be out to get your pet soon.”

 

Urgent Care

“Late night emergency? Our clinic is open! For non life-threatening issues, skip the waiting room and chat with us through the Direct Health app.”

“Calling all weekend warriors! Our providers are available for virtual visits on Saturdays and Sundays 8am – 10pm.”

“We now have rapid COVID testing available at all 3 of our urgent care clinics in the Austin area.”

“Don’t self-diagnose. If you’re unsure whether your symptoms may be COVID, strep throat, or allergies, chat with one of our providers virtually to get an informed opinion.”

 

OB/GYN

“Did you know that you can ask a nurse a question directly through the Direct Health app? Avoid the phone tag. Our nurses are on call 24 hours a day.”

“Dr. xxxxx’s appointments are running behind today due to an emergency. Please arrive within 15 minutes of your scheduled appointment time”

“Don’t forget to schedule your annual well woman exam with Dr. xxx”

“Don’t let a small issue turn into a big problem. We are available for virtual and in-person visits.”

“Need a refill or a new prescription? We can help.”

“How are you feeling? Let’s talk. We offer postpartum care for both your physical and mental health.”

 

Primary Care

“Flu season is coming. Be prepared. Message us to schedule your flu shot.”

“Allergy season is here. Don’t let seasonal allergies turn into a sinus infection.”

“Don’t forget Dr. xxxx offers back to school physicals.”

“Reminder: Dr. xxx’s office will be closed this Friday for the holiday. Have a healthy weekend! We will be back on Monday.”

“Have you scheduled your annual physical? An ounce of prevention is worth a pound of cure.” 

“Unsure if you are being affected by allergies, COVID-19, or the flu? Schedule a virtual visit and talk to the doctor.”

 

Mental Health

“How are you feeling today? We are here to talk.”

“Is the stress of today breaking your family dynamic? We offer individual, couples, and group counseling.”

“Don’t forget to love yourself today. Go on a walk, read, take a bath, or anything to take care of you.”

“We are here for you. Send us a message, call our office, call the National suicide prevention lifeline at 1-800-273-8255, or reach out to a friend. You are not alone.”

“Stressed? Exhale through your mouth for 8 counts. Inhale through your nose for four counts. Hold for 7 counts. Repeat four times.”

“Your physical health can affect your mental health. Try to drink more water and get some sleep tonight.”

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